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Privacy Policy

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What data we need

The personal data we collect from you may include:

  • your name, address and email address

  • questions, queries or feedback you leave, including your email address if you contact us.

  • your Internet Protocol (IP) address to check for spam

 

The legal basis for processing this data is to allow us to best serve you in a secure manner.

 

Why we need it

We collect data in order to:

  • respond to any feedback you send us, if you’ve asked us to

  • send newsletters to users who request them

  • allow you to subscribe to receive further information

  • improve the site by monitoring how you use it

  • gather feedback to improve our services, for example our email alerts

 

What we do with your data

The data we collect is stored on a secured server.
We will NOT:

  • sell or rent your data to third parties

  • share your data with third parties for marketing purposes

 

We will only share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

 

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes set out in this document

  • the law requires us to

 

Children’s privacy protection

Our services are not designed for, or intentionally targeted at children 16 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 16.

 

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.

 

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

 

Your rights

You have the right to request:

  • information about how your personal data is processed

  • a copy of that personal data

  • that anything inaccurate in your personal data is corrected immediately

 

You can also:

  • raise an objection about how your personal data is processed

  • request that your personal data is erased if there is no longer a justification for it

  • ask that the processing of your personal data is restricted in certain circumstances

 

Contact us or make a complaint if you:

  • have any questions about anything in this document

  • think that your personal data has been misused or mishandled

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